We had a visitor write an angry review about our historic house museum, giving us 2 stars, stating: “It blew, there were tons of chairs but I wasn’t allowed to sit on any of them. It’s great if you like going places where you aren’t allowed to touch anything. WOULD NOT RECOMMEND.“
Sorry you weren’t allowed to put your butt on enough of our stuff.
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Editor: This made me think, “What factors actually go in to a 1 or 2 star museum review?” So I drank some whiskey and looked up some reviews of well-known museums on TripAdvisor and Yelp and then I felt the need to drink some more. Of course, everyone is entitled to their opinion and art is very subjective, so some of the low rates reviews I give a pass for personal preference, agree to disagree and all that. Some even felt justifiable, based on staff or communication failures (though those also need to be taken with a grain of salt). However, the reviews below made my eyes involuntarily roll and my hand involuntarily reach for a drink.
There’s probably tons more, but that’s when I fell asleep on my couch hugging a bottle of Jack Daniels like it was a teddy bear.
The museum I work at (also a Children’s Museum) got bad reviews for having too many exhibits and advertising geared toward children (and said reviewer claimed to have children of their own…) as well as a bad review from someone saying that our security was terrible because they didn’t control other people’s kids from getting in their kids’ way and that the reviewer wouldn’t be returning until we could guarantee that other visitors’ children would be civilized (though, don’t we all wish that they would be)…because we are obviously a day care and we should watch people’s kids for them…